Hiring and training employees who are "a good fit" for your organization is a costly endeavor. In addition to monetary costs, a great amount of time and energy must be invested in each new hire. Unfortunately, many organizations spend far less time and effort on retaining their valuable human assets. They ignore the fact that excessive turnover of key employees weakens the quality, timing and innovation of services delivered. And when retention issues aren't addressed, people leave at a rate much higher than average. The big question is: Why do they leave?
TNS Employee Insights Exit Survey products help you uncover the answers. Our exit surveys are strategically designed and administered to foster candid feedback. Delving deeper than the typical reasons for leaving, our exit survey items reveal otherwise undisclosed origins of dissatisfaction. Your management team will gain valuable insights for use in action planning, ultimately increasing employee engagement and reducing turnover.
Our proven effective exit surveys...
Eliminate respondents' concerns regarding anonymity, resulting in more candid feedback
Exit Surveys can be administered via several methods: online, paper, IVR and/or live interviews
Require no special software or IT involvement for online survey results
Can be administered in up to 36 languages
Store survey results in a secure Online Report Center with limited, password-restricted access
Generate reports monthly, quarterly or as often as you choose
Offer ad hoc reporting tools for managers to conduct custom analysis for fine-tuning action plans
Provide action planning tools for managers and senior executives to monitor progress
Link exit survey responses to key demographic variables for more meaningful reports
Predict future turnover by linking exit data with engagement survey results, providing insight into which work groups can expect future turnover and why